A recognised authority in digital mapping and tourist information
• With coverage of more than 238 countries and constant development of its geographic coverage, ViaMichelin benefits from more than a century of Michelin maps and guides experience.
• ViaMichelin mapping solutions are enriched with Microsoft Virtual Earth ®) aeriel imagery, 3D monuments, detailed location information for thousands of useful addresses and the option of premium Green guide (tourism) and MICHELIN guide (gastronomy) content.
Unique expertise and adaptable solutions for all your needs
• Extensively researched and patent-protected route calculations integrated into our solutions for unrivalled accuracy.
• A Business Services product portfolio ranging from turnkey geolocation applications to fully customised solutions.
• ASP (Application Service Provider) solutions with no client infrastructure investment requirements.
• Products offered across a number of media platforms (web, GPS, mobile, etc) and designed to address the diverse needs of our extensive client base.
Customer service at the heart of our strategy
• Commecial teams based in London, Paris, Frankfurt, Madrid and Milan structured to support clients by identifying the best solution to suit their needs.
• A support team adapting our solutions according to each client's specific needs and providing personalised service and support at European level.
• Dedicated technical teams and an infrastructure designed to ensure continuity and consistently high performing solutions: 4 product updates per year and a web hosting centre, supervised 24hrs a day and housing 150 servers that support almost 15 million queries per day.
• Membership of the Michelin Group and a guarantee of quality and durability.
